Contact Us
Got a question about the right oil for your vehicle, an order, or a trade account? Our team is here to help. We know your car might be off the road, so we aim to respond fast.
Get in touch
Email: [Support email: ___]
Phone: [Phone: ___]
Business hours: [e.g. Mon–Fri 8:30am–5:00pm AEST; ___]
We aim to respond to all enquiries within [response time: e.g. 1 business day — ___].
Our details
Trading name: PitStop Auto
ABN: [ABN: ___]
Registered business address: [Business address: ___]
Postal address (returns): [Returns address: ___]
Please do not send returns to any address without first requesting a return authorisation. See Returns & Refunds.
What can we help with?
- Which oil fits my car? Send us your rego or VIN, make, model and year, and we'll confirm the correct product. You can also use our Oil Finder.
- Order status / tracking — have your order number ready. See How to Order & Track.
- Returns, damage or warranty claims — see Returns & Refunds and Warranty.
- Safety Data Sheets (SDS) — request the SDS for any product. See Safety Data Sheets.
- Trade & wholesale accounts — mechanics, workshops and fleets, see Trade & Wholesale.
Send us a message
Use the enquiry form below and we'll get back to you.
- Your name
- Email address
- Phone (optional)
- Order number (if applicable)
- Vehicle rego / make / model / year (for product enquiries)
- Your message
[Form fields above — to be connected to the site's contact form handler. Submissions go to: ___]
Follow us
[Social links / Google Business Profile: ___]
We appreciate your business and aim to make keeping your vehicle running as easy as possible.